Some users cannot activate connectors that are enabled for their workspace

Resolved·Degraded performance

All impacted services have now fully recovered.

Wed, Oct 29, 2025, 12:12 PM

(1 day ago)

Affected components

Oct 29, 2025, 10:44 AM

12:12 PM

Updates

Resolved

All impacted services have now fully recovered.

Wed, Oct 29, 2025, 12:12 PM

Monitoring

We have applied the mitigation and are monitoring the recovery.

Wed, Oct 29, 2025, 12:00 PM(11 minutes earlier)

Identified

We identified the issue and are implementing a mitigation.

Wed, Oct 29, 2025, 11:04 AM(56 minutes earlier)

Investigating

We are investigating the issue where users report connectors disabled by admin, while they are enabled in Workspace Settings and are available for their group / role assignment.

Wed, Oct 29, 2025, 10:44 AM(19 minutes earlier)

Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.