Increased errors on ChatGPT conversations for free users

Resolved·Partial outage

The issue is fully resolved.

Thu, Oct 30, 2025, 08:30 PM

(4 hours ago)

Affected components

Oct 30, 2025, 07:08 PM

09:20 PM

Updates

Resolved

The issue is fully resolved.

Thu, Oct 30, 2025, 08:30 PM

Monitoring

We have deployed a fix to restore functionality and are monitoring to confirm resolution.

Thu, Oct 30, 2025, 08:07 PM(22 minutes earlier)

Identified

We have identified the issue and are working to mitigate it.

Thu, Oct 30, 2025, 07:24 PM(42 minutes earlier)

Investigating

We are continuing to investigate the issue. We have determined that this is primarily affecting free users, not Enterprise, Edu, Business, Pro, Plus, and Go users.

Thu, Oct 30, 2025, 07:19 PM

Investigating

We are investigating the issue for the listed services.

Thu, Oct 30, 2025, 06:48 PM(31 minutes earlier)

Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.