OpenAI

Issues with ChatGPT Memory
Resolved·Degraded performance

All impacted services have now fully recovered.

Fri, Nov 7, 2025, 04:47 PM
(3 weeks ago)
·
Affected components
Updates

Resolved

All impacted services have now fully recovered.

Fri, Nov 7, 2025, 04:47 PM

Identified

We have identified the root cause and we are rolling out a fix.

Fri, Nov 7, 2025, 04:15 PM(31 minutes earlier)

Investigating

There has been partial recovery of ChatGPT Memories for a subset of impacted users. Users who created new Memories during the incident window may still see gaps. We are continuing working on recovery of memories of the users from the time prior to the incident.

Fri, Nov 7, 2025, 08:42 AM(7 hours earlier)

Investigating

There has been partial recovery of ChatGPT Memories for a subset of impacted users. Users who created new Memories during the incident window may still see gaps. We are initiating targeted recovery actions to drive full restoration of all affected Memories.

Fri, Nov 7, 2025, 01:12 AM(7 hours earlier)

Investigating

There has been partial recovery of ChatGPT Memories for a subset of impacted users. Users who created new Memories during the incident window may still see gaps, and those entries remain under active investigation. We are continuing targeted recovery efforts to fully restore affected users’ Memories.

Fri, Nov 7, 2025, 12:18 AM(53 minutes earlier)

Investigating

We are continuing the investigation for an issue related to ChatGPT memory.

Thu, Nov 6, 2025, 11:46 PM(32 minutes earlier)

Investigating

We are continuing to investigate an issue related to missing ChatGPT Memory.

Thu, Nov 6, 2025, 09:11 PM(2 hours earlier)

Investigating

We are investigating an issue related to missing ChatGPT memories.

Thu, Nov 6, 2025, 06:38 PM(2 hours earlier)
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