Some User May Experience Issues Loading Conversation History and Downloading Files from Custom GPTs

Resolved·Degraded performance

All impacted services have now fully recovered.

Thu, Dec 25, 2025, 09:41 AM

(54 minutes ago)

Affected components

03:54 AM

09:41 AM

Updates

Resolved

All impacted services have now fully recovered.

Thu, Dec 25, 2025, 09:41 AM

Monitoring

We have applied the mitigation and are monitoring the recovery.

Thu, Dec 25, 2025, 09:34 AM

Identified

We are still implementing the mitigation.

Thu, Dec 25, 2025, 08:19 AM(1 hour earlier)

Identified

We are still implementing the mitigation.

Thu, Dec 25, 2025, 07:23 AM(56 minutes earlier)

Investigating

We are investigating the issue for the listed services.

Thu, Dec 25, 2025, 03:54 AM(3 hours earlier)

Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.