Elevated errors in ChatGPT conversations for Free users

Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.

Resolved·Degraded performance

All impacted services have now fully recovered.

Thu, Aug 13, 2026, 11:58 PM

(3 weeks ago)

Affected components

Aug 13, 2026, 03:19 PM

11:58 PM

Updates

Resolved

All impacted services have now fully recovered.

Thu, Aug 13, 2026, 11:58 PM

Monitoring

We’ve applied a mitigation and are monitoring recovery following an issue with a downstream provider.

Thu, Aug 13, 2026, 10:07 PM(1 hour earlier)

Monitoring

We have applied the mitigation and are monitoring the recovery.

Thu, Aug 13, 2026, 04:54 PM(5 hours earlier)

Identified

We are still implementing the mitigation.

Thu, Aug 13, 2026, 03:48 PM(1 hour earlier)

Investigating

We are investigating the issue for the listed services.

Thu, Aug 13, 2026, 03:19 PM(28 minutes earlier)