File uploads are delayed or failing

Resolved·Degraded performance

All impacted services have now fully recovered.

Tue, Sep 8, 2026, 07:16 PM

(2 weeks ago)

Affected components

Sep 8, 2026, 02:39 PM

07:16 PM

File uploads

GPTs

Updates

Resolved

All impacted services have now fully recovered.

Tue, Sep 8, 2026, 07:16 PM

Monitoring

We have applied the mitigation and are monitoring the recovery.

Tue, Sep 8, 2026, 05:48 PM(1 hour earlier)

Identified

We have identified the issue causing file-upload processing failures and delays in ChatGPT. Some files may remain unavailable while processing, and some uploads may fail.

Tue, Sep 8, 2026, 04:29 PM(1 hour earlier)

Investigating

We’re continuing to investigate file-upload processing failures and delays in ChatGPT. Some files may appear uploaded but remain unavailable while processing; other uploads may fail. We have not confirmed recovery and will share another update as we learn more.

Tue, Sep 8, 2026, 03:37 PM(52 minutes earlier)

Investigating

We are investigating the issue for the listed services.

Tue, Sep 8, 2026, 02:47 PM(49 minutes earlier)

Investigating

Some file uploads are failing to process. Successful uploads may take longer than usual to become available. We’re investigating and will share another update as we learn more.

Tue, Sep 8, 2026, 02:39 PM