Increased error rates impacting API and ChatGPT

Incident Report for OpenAI

Resolved

This issue has now been resolved. If you are experiencing any continuing elevated error rates, please reach out to our support team.

Posted Jun 22, 2024 - 21:33 PDT

Monitoring

A fix has now been implemented and we are monitoring the results. Error rates are reduced for most customers at this time.

Posted Jun 22, 2024 - 21:14 PDT

Update

We are continuing to work on a fix for this issue.

Posted Jun 22, 2024 - 21:08 PDT

Identified

ChatGPT is now operational again. We have identified the root cause for elevated error rates on the API, primarily impacting GPT-4o and are currently working on implementing a fix.

Posted Jun 22, 2024 - 20:39 PDT

Investigating

We are currently investigating increased error rates on our API and ChatGPT products.

Posted Jun 22, 2024 - 20:20 PDT

This incident affected: API and ChatGPT.