Elevated errors in ChatGPT when using the browsing tool

Incident Report for OpenAI

Resolved

This incident should now be resolved. This started 6:33pm GMT and lasted until 8:14pm GMT.

Posted Aug 05, 2024 - 13:15 PDT

Identified

The source of the errors has been identified and we are actively working to resolve them.

Posted Aug 05, 2024 - 12:39 PDT

Update

We're continuing to investigate elevated errors when browsing in ChatGPT. At this time SearchGPT is also impacted by this incident.

Posted Aug 05, 2024 - 12:11 PDT

Investigating

Elevated errors using the browsing tool in ChatGPT impacting most users across all plans. We are currently investigating this issue.

Posted Aug 05, 2024 - 11:53 PDT

This incident affected: ChatGPT.