OpenAI

File upload failing for API and ChatGPT users
Resolved

This incident has been resolved.

Wed, Jan 22, 2025, 07:08 PM
•
1 month ago
•
Affected components

No components marked as affected

Updates

Resolved

This incident has been resolved.

Wed, Jan 22, 2025, 07:08 PM
2h earlier...

Monitoring

A fix has been implemented and we are currently monitoring. We will provide an update once we have confirmed the issue has been resolved.

Wed, Jan 22, 2025, 04:22 PM
23m earlier...

Investigating

We are currently investigating an issue where file uploads are failing for some users.

Wed, Jan 22, 2025, 03:59 PM
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Availability metrics are reported at an aggregate level across all tiers, models, and error types. Individual customer availability may vary depending on their subscription tier: PAYG, Scale-Tier, or Reserved Capacity, as well as the specific model and API features in use.