Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.
Resolved
The issue has been resolved.
Monitoring
An additional fix has been implemented and we are monitoring the results.
Investigating
We are investigating new reports of video generation failure. We will provide an update as soon as able.
Monitoring
A fix has been implemented and we are monitoring the results.
Investigating
We are currently experiencing elevated errors in Sora when attempting to generate videos. We are currently investigating and will update as soon as able.