API & ChatGPT Performance Degradation

Incident Report for OpenAI

Resolved

This incident has been resolved.

Posted Dec 04, 2024 - 18:21 PST

Update

We are continuing to monitor for any further issues. Please contact support via help.openai.com if any issues persist with ChatGPT or the API.

Posted Dec 04, 2024 - 18:00 PST

Update

The issue has been mitigated and we are continuing to monitor and verify that the entire system is returning to full operation.

Posted Dec 04, 2024 - 17:49 PST

Update

The issue has reappeared and may be affecting both API and ChatGPT. We are investigating the issue.

Posted Dec 04, 2024 - 16:29 PST

Update

We are continuing to monitor for any further issues.

Posted Dec 04, 2024 - 16:10 PST

Monitoring

We experienced a brief period of degraded API performance from approximately 3:45 PM to 3:50 PM PT. Performance has stabilized and we are currently monitoring. We will post an update once we have confirmed the issue has been fully resolved.

Posted Dec 04, 2024 - 16:08 PST

This incident affected: API and ChatGPT.