Elevated error rates for ChatGPT voice

Incident Report for OpenAI

Resolved

This incident has now been resolved. Performance should be back to normal for all customers. Thank you for your patience.

Posted May 14, 2024 - 16:51 PDT

Update

We are continuing to monitor performance, and will keep doing so along with providing updates until performance has returned to normal.

Posted May 14, 2024 - 16:12 PDT

Update

We are continuing to monitor performance, and will keep doing so along with providing updates until performance has returned to normal.

Posted May 14, 2024 - 14:05 PDT

Update

We are continuing to monitor performance, and will keep doing so along with providing updates until performance has returned to normal.

Posted May 14, 2024 - 12:58 PDT

Update

We are continuing to monitor performance, and will keep doing so along with providing updates until performance has returned to normal.

Posted May 14, 2024 - 12:03 PDT

Update

We are continuing to see performance improvements and will keep monitoring and providing updates until performance has returned to normal.

Posted May 14, 2024 - 11:28 PDT

Monitoring

A fix has been implemented and we are seeing performance improving. We will continue to monitoring until performance has returned to normal.

Posted May 14, 2024 - 10:47 PDT

Identified

We have identified the cause of this issue and are in the process of implementing a fix.

Posted May 14, 2024 - 10:18 PDT

Investigating

We are currently investigating this issue.

Posted May 14, 2024 - 09:44 PDT

This incident affected: ChatGPT.