ChatGPT web & mobile UIs unavailable

Incident Report for OpenAI

Resolved

The issue has been resolved.
Posted Aug 29, 2023 - 08:16 PDT

Monitoring

The fix has been implemented, and ChatGPT service is recovering for web & mobile. We will monitor the recovery.
Posted Aug 29, 2023 - 07:59 PDT

Identified

We have identified the cause (currently impacting ChatGPT on both web and mobile) and are working to fix the issue.
Posted Aug 29, 2023 - 07:46 PDT

Investigating

We are currently investigating this issue.
Posted Aug 29, 2023 - 07:04 PDT
This incident affected: ChatGPT.
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Availability metrics are reported at an aggregate level across all tiers, models, and error types. Individual customer availability may vary depending on their subscription tier: PAYG, Scale-Tier, or Reserved Capacity, as well as the specific model and API features in use.