ChatGPT web & mobile UIs unavailable

Resolved·Full outage

The issue has been resolved.

Tue, Aug 29, 2023, 03:16 PM

(1 year ago)

Affected components

Aug 29, 2023, 02:04 PM

03:16 PM

Updates

Resolved

The issue has been resolved.

Tue, Aug 29, 2023, 03:16 PM

Monitoring

The fix has been implemented, and ChatGPT service is recovering for web & mobile. We will monitor the recovery.

Tue, Aug 29, 2023, 02:59 PM(17 minutes earlier)

Identified

We have identified the cause (currently impacting ChatGPT on both web and mobile) and are working to fix the issue.

Tue, Aug 29, 2023, 02:46 PM(12 minutes earlier)

Investigating

We are currently investigating this issue.

Tue, Aug 29, 2023, 02:04 PM(42 minutes earlier)

Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.