Elevated errors on ChatGPT

Incident Report for OpenAI

Resolved

We observed elevated error rates from 10:19am PT to 11:00am PT. The issue has now been resolved.

Posted Apr 24, 2024 - 11:30 PDT

Monitoring

A series of mitigations has been applied and we are actively monitoring traffic returning to normal in ChatGPT.

Posted Apr 24, 2024 - 11:17 PDT

Identified

Our team has identified the source of the elevated errors and is working through a fix at this time.

Posted Apr 24, 2024 - 11:08 PDT

Update

We are continuing to investigate this issue.

Posted Apr 24, 2024 - 10:34 PDT

Investigating

We are currently investigating this issue.

Posted Apr 24, 2024 - 10:33 PDT

This incident affected: ChatGPT.