Elevated error rates in ChatGPT
Incident Report for OpenAI
Resolved
This incident has been resolved.
Posted Sep 13, 2023 - 08:01 PDT
Monitoring
A fix has been implemented. Our systems are recovering gradually and we're continuing to monitor.
Posted Sep 13, 2023 - 07:15 PDT
Update
We are seeing an outage for most conversations with ChatGPT. We've identified the underlying subsystem failure and are working on a fix.
Posted Sep 13, 2023 - 06:58 PDT
Identified
We've isolated the affected subsystem and we're continuing to investigate.
Posted Sep 13, 2023 - 06:46 PDT
Investigating
The ChatGPT application is experiencing elevated error rates and increased latency. We're investigating.
Posted Sep 13, 2023 - 06:04 PDT
This incident affected: ChatGPT.
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Availability metrics are reported at an aggregate level across all tiers, models, and error types. Individual customer availability may vary depending on their subscription tier: PAYG, Scale-Tier, or Reserved Capacity, as well as the specific model and API features in use.