Elevated error rates in ChatGPT

Incident Report for OpenAI

Resolved

This incident has been resolved.

Posted Sep 13, 2023 - 08:01 PDT

Monitoring

A fix has been implemented. Our systems are recovering gradually and we're continuing to monitor.

Posted Sep 13, 2023 - 07:15 PDT

Update

We are seeing an outage for most conversations with ChatGPT. We've identified the underlying subsystem failure and are working on a fix.

Posted Sep 13, 2023 - 06:58 PDT

Identified

We've isolated the affected subsystem and we're continuing to investigate.

Posted Sep 13, 2023 - 06:46 PDT

Investigating

The ChatGPT application is experiencing elevated error rates and increased latency. We're investigating.

Posted Sep 13, 2023 - 06:04 PDT

This incident affected: ChatGPT.