Moderation API returning incorrect scores
Incident Report for OpenAI
Resolved
Moderation results are back to pre-incident correctness.
Posted Sep 20, 2023 - 11:00 PDT
Monitoring
We've updated the moderation service to a previous working version and are monitoring the rollout.
Posted Sep 20, 2023 - 10:56 PDT
Investigating
As of September 19th around 3pm, the Moderation API is returning incorrect scores. We are currently investigating.
Posted Sep 19, 2023 - 03:30 PDT
This incident affected: API and ChatGPT.
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Availability metrics are reported at an aggregate level across all tiers, models, and error types. Individual customer availability may vary depending on their subscription tier: PAYG, Scale-Tier, or Reserved Capacity, as well as the specific model and API features in use.