Elevated errors on GPT-4V for ChatGPT and API
Incident Report for OpenAI
Resolved
This incident has been resolved.
Posted Feb 14, 2024 - 12:40 PST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 14, 2024 - 10:39 PST
Update
The team is monitoring error rates closely, and we are continuing to work on a fix for this issue.
Posted Feb 13, 2024 - 08:30 PST
Identified
The issue has been identified and a fix is being implemented.
Posted Feb 13, 2024 - 07:36 PST
Investigating
We are currently investigating this issue.
Posted Feb 13, 2024 - 07:03 PST
This incident affected: API and ChatGPT.
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Availability metrics are reported at an aggregate level across all tiers, models, and error types. Individual customer availability may vary depending on their subscription tier: PAYG, Scale-Tier, or Reserved Capacity, as well as the specific model and API features in use.