Elevated API Error Rates

Resolved

Degraded performance

This incident has now been resolved.

Wed, Mar 13, 2024, 02:12 AM

•

1 year ago

•

Affected components

Mar 12, 2024, 11:24 PM

Mar 13, 2024, 02:12 AM

Updates

Resolved

This incident has now been resolved.

Wed, Mar 13, 2024, 02:12 AM

1h earlier...

Monitoring

We are continuing to monitor the error rates across our customer base.

Wed, Mar 13, 2024, 12:19 AM

38m earlier...

Monitoring

The issue has been identified and a fix implemented. Error rates are reduced and we're continuing to monitor the situation.

Tue, Mar 12, 2024, 11:40 PM

Investigating

We are continuing to investigate this issue.

Tue, Mar 12, 2024, 11:37 PM

13m earlier...

Investigating

We're currently investigating degraded performance impacting our APIs.

Tue, Mar 12, 2024, 11:24 PM

Availability metrics are reported at an aggregate level across all tiers, models, and error types. Individual customer availability may vary depending on their subscription tier: PAYG, Scale-Tier, or Reserved Capacity, as well as the specific model and API features in use.