Elevated Errors on Some API Models
Incident Report for OpenAI
Resolved
This incident is resolved.
Posted Sep 17, 2024 - 17:56 PDT
Monitoring
Engineers have implemented a fix, and API requests have been recovering since 4:30pm PT. The team is monitoring the update.
Posted Sep 17, 2024 - 16:46 PDT
Update
We are continuing to investigate this issue.
Posted Sep 17, 2024 - 16:32 PDT
Investigating
Starting around 3:50pm PT, some API models had elevated error rates. Engineers are actively investigating the issue and working on a mitigation.
Posted Sep 17, 2024 - 16:30 PDT
This incident affected: API and ChatGPT.