OpenAI

Elevated Errors on Some API Models
Resolved
Partial outage

This incident is resolved.

Wed, Sep 18, 2024, 12:56 AM
•
6 months ago
•
Affected components
Updates

Resolved

This incident is resolved.

Wed, Sep 18, 2024, 12:56 AM
1h earlier...

Monitoring

Engineers have implemented a fix, and API requests have been recovering since 4:30pm PT. The team is monitoring the update.

Tue, Sep 17, 2024, 11:46 PM
14m earlier...

Investigating

We are continuing to investigate this issue.

Tue, Sep 17, 2024, 11:32 PM

Investigating

Starting around 3:50pm PT, some API models had elevated error rates. Engineers are actively investigating the issue and working on a mitigation.

Tue, Sep 17, 2024, 11:30 PM
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Availability metrics are reported at an aggregate level across all tiers, models, and error types. Individual customer availability may vary depending on their subscription tier: PAYG, Scale-Tier, or Reserved Capacity, as well as the specific model and API features in use.