ChatGPT currently unavailable

Incident Report for OpenAI

Resolved

This issue has now been resolved. Between 4:06pm and 4:30pm PT, ChatGPT was unavailable to all users. Access was restored to most users by 4:34, with a small number of customers still experiencing issues until 5pm.

Posted Nov 08, 2024 - 17:47 PST

Monitoring

A fix has been implemented and we are monitoring results. Most users should already see access to ChatGPT restored.

Posted Nov 08, 2024 - 17:17 PST

Update

We are continuing to work on the fix for our issue. Thank you for your patience.

Posted Nov 08, 2024 - 17:06 PST

Identified

We have identified the root cause of this issue, and are currently working to implement a fix.

Posted Nov 08, 2024 - 16:37 PST

Investigating

We are aware of an issue which has resulted in ChatGPT being unavailable. We are currently investigating and working to restore functionality as soon as possible.

Posted Nov 08, 2024 - 16:13 PST

This incident affected: ChatGPT.