Mobile Chat Prompts with Images Are Not Working

Incident Report for OpenAI

Resolved

Engineers have resolved the issue.

Posted Jun 03, 2024 - 15:38 PDT

Monitoring

Engineers have identified and reverted the user impacting update on new conversations that include images. Conversations with images should be working as expected. Engineers are monitoring the situation.

Posted Jun 03, 2024 - 15:13 PDT

Investigating

Users using ChatGPT on mobile are experiencing issues with generating new conversations that include images. Engineers are investigating the issue.

Posted Jun 03, 2024 - 14:30 PDT

This incident affected: ChatGPT.