Elevated errors on Assistants API
Incident Report for OpenAI
Resolved
This incident has been resolved.

The issue was a result of a code push to our production environment that introduced error messages for users making valid API requests.

A very small percentage of Assistants API requests made during the relevant time period did not successfully post.
Posted Mar 12, 2024 - 20:10 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Mar 12, 2024 - 20:05 PDT
Investigating
We are currently investigating this issue.
Posted Mar 12, 2024 - 19:50 PDT
This incident affected: API.
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Availability metrics are reported at an aggregate level across all tiers, models, and error types. Individual customer availability may vary depending on their subscription tier: PAYG, Scale-Tier, or Reserved Capacity, as well as the specific model and API features in use.