Elevated errors rates in Assistants API and ChatGPT
Incident Report for OpenAI
Resolved
This issue has now been resolved. We apologize for any inconvenience this may have caused.
Posted Aug 28, 2024 - 13:36 PDT
Monitoring
A fix has now been identified and implemented. We are seeing error rates drop significantly, and will continue monitoring the fix.
Posted Aug 28, 2024 - 12:50 PDT
Update
We are continuing to investigate this issue.
Posted Aug 28, 2024 - 12:01 PDT
Investigating
We are currently investigating elevated error rates in our Assistants API and ChatGPT offerings.
Posted Aug 28, 2024 - 11:16 PDT
This incident affected: API and ChatGPT.
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Availability metrics are reported at an aggregate level across all tiers, models, and error types. Individual customer availability may vary depending on their subscription tier: PAYG, Scale-Tier, or Reserved Capacity, as well as the specific model and API features in use.