OpenAI

Minor increase in error rates across all models
Resolved·Degraded performance

A root cause has been identified and a fix is being deployed. The system is now operating normally. We will continue to monitor for elevated error rates.

Fri, Apr 21, 2023, 11:07 PM
(2 years ago)
·
Affected components
Updates

Resolved

A root cause has been identified and a fix is being deployed. The system is now operating normally. We will continue to monitor for elevated error rates.

Fri, Apr 21, 2023, 11:07 PM

Identified

We have identified the root cause of the problem. Expect it to take a couple hours to implement and deploy.

Fri, Apr 21, 2023, 08:45 PM(2 hours earlier)

Investigating

We are still investigating the source of these increased error rates

Fri, Apr 21, 2023, 08:00 PM(44 minutes earlier)

Investigating

We are investigating a 5-10% increase in error rates across all models.

Fri, Apr 21, 2023, 06:51 PM(1 hour earlier)
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Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.