Degraded performance on the Embeddings API

Incident Report for OpenAI

Resolved

Between 8am - 4pm PT, a misconfiguration of our internal systems resulted in degraded performance of roughly 20% of embeddings requests. The error introduced may have impacted downstream applications relying on vector similarity. We recommend recomputing any embeddings produced between 8am - 4pm PT.

Posted Sep 25, 2023 - 17:57 PDT

Investigating

As of 8am PT, the Embeddings API is returning degraded outputs. We are currently investigating.

Posted Sep 25, 2023 - 15:05 PDT

This incident affected: API.