Some users unable to login to ChatGPT when starting from their IdP

Incident Report for OpenAI

Resolved

This incident should now be resolved.

Posted Sep 12, 2024 - 12:50 PDT

Monitoring

We've deployed a fix and are monitoring to verify resolution.

Posted Sep 12, 2024 - 12:46 PDT

Update

We continue to investigate this issue.

Posted Sep 12, 2024 - 12:05 PDT

Investigating

We are currently investigating an issue where some users cannot login when initiated from their IdP.

Posted Sep 12, 2024 - 10:51 PDT

This incident affected: ChatGPT.