ChatGPT Is Not Loading for Some Users

Incident Report for OpenAI

Resolved

This issue has been resolved.

Posted Sep 20, 2024 - 13:07 PDT

Monitoring

The engineering team has mitigate the errors for users using ChatGPT. Engineers are monitoring.

Posted Sep 20, 2024 - 12:36 PDT

Update

Engineers are continuing to investigate the errors for ChatGPT. Some users may be seeing some recovery as engineers working on reducing errors for all users.

Posted Sep 20, 2024 - 11:14 PDT

Investigating

Some users are seeing errors while trying to access ChatGPT. Engineers are investigating.

Posted Sep 20, 2024 - 10:17 PDT

This incident affected: ChatGPT.