Login errors on ChatGPT and the API Playground
Incident Report for OpenAI
Resolved
Between 01:55AM and 02:53AM PST we experienced some disruption to our service. The primary impact was that users were not able to login to ChatGPT or the API Playground. Some other requests may have been affected.
Posted Dec 12, 2024 - 03:19 PST
Monitoring
We've implemented a fix and are monitoring the impact.
Posted Dec 12, 2024 - 02:57 PST
Investigating
We are currently investigating some disruption to ChatGPT and the API.
Posted Dec 12, 2024 - 02:40 PST
This incident affected: API, ChatGPT, Sora, and Playground.
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Availability metrics are reported at an aggregate level across all tiers, models, and error types. Individual customer availability may vary depending on their subscription tier: PAYG, Scale-Tier, or Reserved Capacity, as well as the specific model and API features in use.