Elevated API and ChatGPT Latency and Error Rate

Incident Report for OpenAI

Resolved

Between 3:14 AM PT and 4:16 PM PT today, we experienced a service disruption affecting API and ChatGPT users, resulting in increased latency and error rates. Our team identified and addressed the issue. All services are now operating normally. This incident is now resolved.

Posted May 23, 2024 - 17:02 PDT

Identified

We have identified the issue causing the increased latency and error rates. We are currently in the process of implementing a fix.

Posted May 23, 2024 - 16:29 PDT

Investigating

We're currently investigating an elevated level of errors affecting API and ChatGPT users.

Posted May 23, 2024 - 15:34 PDT

This incident affected: API and ChatGPT.