OpenAI

Elevated API and ChatGPT Latency and Error Rate
Resolved·Partial outage

Between 3:14 AM PT and 4:16 PM PT today, we experienced a service disruption affecting API and ChatGPT users, resulting in increased latency and error rates. Our team identified and addressed the issue. All services are now operating normally. This incident is now resolved.

Fri, May 24, 2024, 12:02 AM
(1 year ago)
·
Affected components
Updates

Resolved

Between 3:14 AM PT and 4:16 PM PT today, we experienced a service disruption affecting API and ChatGPT users, resulting in increased latency and error rates. Our team identified and addressed the issue. All services are now operating normally. This incident is now resolved.

Fri, May 24, 2024, 12:02 AM

Identified

We have identified the issue causing the increased latency and error rates. We are currently in the process of implementing a fix.

Thu, May 23, 2024, 11:29 PM(33 minutes earlier)

Investigating

We're currently investigating an elevated level of errors affecting API and ChatGPT users.

Thu, May 23, 2024, 10:34 PM(54 minutes earlier)
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Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.