Increased errors on ChatGPT and API.

Incident Report for OpenAI

Resolved

Between 6:58AM and 7:30AM PDT we saw increased error rates on ChatGPT and the API. This incident is now resolved.
Posted Jun 28, 2024 - 08:07 PDT

Monitoring

Error rates are returning to normal. We're continuing to monitor.
Posted Jun 28, 2024 - 07:41 PDT

Update

We are continuing to investigate this issue.
Posted Jun 28, 2024 - 07:37 PDT

Investigating

We're currently observing increased error rates on ChatGPT and the API.
Posted Jun 28, 2024 - 07:19 PDT
This incident affected: API and ChatGPT.
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Availability metrics are reported at an aggregate level across all tiers, models, and error types. Individual customer availability may vary depending on their subscription tier: PAYG, Scale-Tier, or Reserved Capacity, as well as the specific model and API features in use.