Outage on ChatGPT and API Platform
Incident Report for OpenAI
Resolved
Between 15:05 PDT and 15:20 PDT, we saw increased error rates with logins on ChatGPT and the API Platform. We also experienced increased error rates with account creation between 15:21 PDT - 15:43 PDT. This is now resolved.
Posted Jul 18, 2024 - 16:24 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 18, 2024 - 15:28 PDT
Investigating
We are currently investigating ChatGPT and API Platform login issues.
Posted Jul 18, 2024 - 15:13 PDT
This incident affected: API and ChatGPT.
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Availability metrics are reported at an aggregate level across all tiers, models, and error types. Individual customer availability may vary depending on their subscription tier: PAYG, Scale-Tier, or Reserved Capacity, as well as the specific model and API features in use.