We are continuing to work towards remediation. API and ChatGPT traffic is partially recovered. Sora remains down.
Posted Dec 11, 2024 - 17:50 PST
Update
We are continuing to work on a fix for this issue.
Posted Dec 11, 2024 - 17:03 PST
Update
We are continuing to work on a fix for this issue.
Posted Dec 11, 2024 - 16:59 PST
Update
We have identified a pathway to recovery and we are starting to see some traffic successfully return. Continuing to work to return service to normal.
Posted Dec 11, 2024 - 16:55 PST
Update
ChatGPT, Sora, and the API remain down. We have identified the issue and are rolling out a remediation. We are working as fast as we can to return service to normal and apologize for the downtime.
Posted Dec 11, 2024 - 16:24 PST
Identified
We have reports of API calls returning errors, and difficulties logging in to platform.openai.com and ChatGPT. We have identified the issue and are working to roll out a fix.
Posted Dec 11, 2024 - 15:53 PST
Update
We are continuing to investigate this issue.
Posted Dec 11, 2024 - 15:45 PST
Update
We are continuing to investigate this issue.
Posted Dec 11, 2024 - 15:42 PST
Investigating
We are currently investigating the issue and will provide more updates shortly.
Posted Dec 11, 2024 - 15:17 PST
This incident affects: API, ChatGPT, Sora, Playground, and Labs.