Delay in processing uploaded files for Fine-Tuning Jobs
Incident Report for OpenAI
Resolved
The incident has been resolved. It will still take some time to clear the queue backlog, but files are no longer stuck pending verification.
Posted Oct 13, 2023 - 01:36 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 13, 2023 - 01:23 PDT
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 13, 2023 - 01:11 PDT
Investigating
Users of the fine-tuning API are experiencing delays in their jobs being processed. This is due to an issue in processing newly uploaded files.
Posted Oct 13, 2023 - 01:11 PDT
This incident affected: API.
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Availability metrics are reported at an aggregate level across all tiers, models, and error types. Individual customer availability may vary depending on their subscription tier: PAYG, Scale-Tier, or Reserved Capacity, as well as the specific model and API features in use.