Elevated latency + error rate on text-davinci-003 and gpt-3.5-turbo

Incident Report for OpenAI

Resolved

We believe we have identified the issue causing the elevated latency and error rates, and have taken the appropriate mitigations.

Posted Mar 22, 2023 - 18:25 PDT

Update

We are continuing to investigate underlying latency issues and error rates.

Posted Mar 22, 2023 - 16:04 PDT

Identified

We have identified the cause of the error rate and are deploying a fix

Posted Mar 22, 2023 - 14:01 PDT

Update

We are observing a 5-10% error rate on text-davinci-003 and gpt-3.5-turbo and approximately doubling of latency. We are continuing to investigate the root cause.

Posted Mar 22, 2023 - 13:16 PDT

Investigating

We're seeing elevated error rates and latency on text-davinci-003 and gpt-3.5-turbo. We're investigating the issue

Posted Mar 22, 2023 - 12:15 PDT

This incident affected: API.