Elevated error rate impacting ChatGPT (including logins)

Resolved·Partial outage

chat.openai.com was not accessible between 8:47am - 9:28am PST / 4:47pm - 5.28pm UTC. We have deployed a fix and the website is now accessible.

Wed, Feb 14, 2024, 05:45 PM

(1 year ago)

Affected components

Feb 14, 2024, 03:03 PM

05:45 PM

Updates

Resolved

chat.openai.com was not accessible between 8:47am - 9:28am PST / 4:47pm - 5.28pm UTC. We have deployed a fix and the website is now accessible.

Wed, Feb 14, 2024, 05:45 PM

Investigating

We are currently investigating this issue.

Wed, Feb 14, 2024, 04:11 PM(1 hour earlier)

Monitoring

We are continuing to monitor for any further issues.

Wed, Feb 14, 2024, 04:10 PM

Monitoring

A fix has been implemented and we are monitoring the results.

Wed, Feb 14, 2024, 04:09 PM

Investigating

We are continuing to investigate this issue.

Wed, Feb 14, 2024, 03:08 PM(1 hour earlier)

Investigating

We are currently investigating this issue.

Wed, Feb 14, 2024, 03:03 PM

Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.