Degraded Performance in Vision API
Incident Report for OpenAI
Resolved
The issue has been resolved.

Starting at 6:35 AM PT, some customers experienced elevated error rates in the Vision API. A fix was implemented, and the issue was fully resolved at 3:58 PM PT.
Posted Dec 13, 2024 - 16:03 PST
Monitoring
A fix has been implemented and we are monitoring the results
Posted Dec 13, 2024 - 14:57 PST
Investigating
We are currently experiencing degraded performance for the Vision API. We are currently investigating and will post an update as soon as possible.
Posted Dec 13, 2024 - 12:47 PST
This incident affected: API.
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Availability metrics are reported at an aggregate level across all tiers, models, and error types. Individual customer availability may vary depending on their subscription tier: PAYG, Scale-Tier, or Reserved Capacity, as well as the specific model and API features in use.