OpenAI

Degraded Performance in Vision API
Resolved
Degraded performance

The issue has been resolved.

Starting at 6:35 AM PT, some customers experienced elevated error rates in the Vision API. A fix was implemented, and the issue was fully resolved at 3:58 PM PT.

Sat, Dec 14, 2024, 12:03 AM
•
3 months ago
•
Affected components
Updates

Resolved

The issue has been resolved.

Starting at 6:35 AM PT, some customers experienced elevated error rates in the Vision API. A fix was implemented, and the issue was fully resolved at 3:58 PM PT.

Sat, Dec 14, 2024, 12:03 AM
1h earlier...

Monitoring

A fix has been implemented and we are monitoring the results

Fri, Dec 13, 2024, 10:57 PM
2h earlier...

Investigating

We are currently experiencing degraded performance for the Vision API. We are currently investigating and will post an update as soon as possible.

Fri, Dec 13, 2024, 08:47 PM
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Availability metrics are reported at an aggregate level across all tiers, models, and error types. Individual customer availability may vary depending on their subscription tier: PAYG, Scale-Tier, or Reserved Capacity, as well as the specific model and API features in use.