Elevated error rate on gpt-3.5-turbo-0613, gpt-3.5-turbo-instruct, and reserved capacity models
Incident Report for OpenAI
Resolved
This incident has been resolved.
Posted Jan 14, 2024 - 18:54 PST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 14, 2024 - 17:42 PST
Update
We are seeing reduced error rates on gpt-3.5-turbo-0613 and gpt-3.5-turbo-instruct. We are continuing to address the issue on reserved capacity models.
Posted Jan 14, 2024 - 16:42 PST
Identified
The issue has been identified and a fix is being implemented.
Posted Jan 14, 2024 - 16:41 PST
Investigating
We are currently investigating this issue.
Posted Jan 14, 2024 - 16:15 PST
This incident affected: API.
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Availability metrics are reported at an aggregate level across all tiers, models, and error types. Individual customer availability may vary depending on their subscription tier: PAYG, Scale-Tier, or Reserved Capacity, as well as the specific model and API features in use.