Elevated error rates on ChatGPT paid plans

Resolved·Degraded performance

All impacted services have now fully recovered.

Thu, May 21, 2026, 09:51 PM

(2 days ago)

Affected components

May 21, 2026, 01:52 PM

09:51 PM

Updates

Resolved

All impacted services have now fully recovered.

Thu, May 21, 2026, 09:51 PM

Monitoring

We are continuing to monitor the recovery.

Thu, May 21, 2026, 09:21 PM(30 minutes earlier)

Monitoring

We are continuing to monitor the recovery.

Thu, May 21, 2026, 09:02 PM(18 minutes earlier)

Monitoring

We are continuing to monitor recovery.

Thu, May 21, 2026, 08:44 PM(17 minutes earlier)

Monitoring

We have applied the mitigation and are monitoring the recovery.

Thu, May 21, 2026, 08:25 PM(19 minutes earlier)

Identified

We have identified that some users are experiencing elevated errors for the impacted services.

We are working on implementing a mitigation.

Thu, May 21, 2026, 08:17 PM

Resolved

All impacted services have now fully recovered.

Thu, May 21, 2026, 03:23 PM(4 hours earlier)

Monitoring

We have applied the mitigation and are monitoring the recovery.

Thu, May 21, 2026, 02:52 PM(30 minutes earlier)

Identified

We have identified that users are experiencing elevated errors for the impacted services.

We are working on implementing a mitigation.

Thu, May 21, 2026, 01:52 PM(1 hour earlier)