Multiple engines have elevated error rates

Incident Report for OpenAI

Resolved

Error rates have returned to normal

Posted May 24, 2023 - 13:35 PDT

Update

We're seeing recovering rates for chatgpt. We're continuing to investigate the issue

Posted May 24, 2023 - 13:16 PDT

Update

Whisper and turbo engines are also impacted

Posted May 24, 2023 - 12:59 PDT

Identified

Multiple engines, including text-davinci-003, the moderations endpoint, gpt4, and chatgpt are seeing elevated error rates. The root cause has been identified and the team is working on a fix.

Posted May 24, 2023 - 12:44 PDT

This incident affected: API and ChatGPT.