ChatGPT Web Interface Incident

Incident Report for OpenAI

Resolved

We've fully restored ChatGPT service to all users. We're continuing to work to restore past conversation history to users.

Posted Mar 20, 2023 - 19:54 PDT

Update

We are continuing to work to restore conversation history to users.

Posted Mar 20, 2023 - 17:31 PDT

Update

We have a root cause for the loss of conversation history and are actively working to restore it now

Posted Mar 20, 2023 - 16:09 PDT

Update

Service is restored, but conversation history is still not available.

Posted Mar 20, 2023 - 14:14 PDT

Monitoring

We are gradually rolling out a fix that users will receive as capacity allows.

Posted Mar 20, 2023 - 13:12 PDT

Identified

We have identified the root cause the issue and are working on resolution.

Posted Mar 20, 2023 - 11:58 PDT

Update

We're continuing to investigate the source of the outage.

Posted Mar 20, 2023 - 10:58 PDT

Investigating

We are investigating an issue with the ChatGPT web experience.

Posted Mar 20, 2023 - 09:41 PDT

This incident affected: ChatGPT.