Elevated errors for ChatGPT

Resolved

Full outage

The issue has been resolved.

From 12:01 PM - 12:29 PM PT, users may have experienced an error when using ChatGPT in web and mobile versions.

Wed, Jan 29, 2025, 08:47 PM

•

1 month ago

•

Affected components

Jan 29, 2025, 08:13 PM

08:33 PM

Updates

Resolved

The issue has been resolved.

From 12:01 PM - 12:29 PM PT, users may have experienced an error when using ChatGPT in web and mobile versions.

Wed, Jan 29, 2025, 08:47 PM

14m earlier...

Monitoring

A fix has been implemented and we are currently monitoring.

Wed, Jan 29, 2025, 08:33 PM

11m earlier...

Identified

The issue has been identified and we are currently working on a fix. We will provide an update as soon as able.

Wed, Jan 29, 2025, 08:21 PM

Investigating

We are currently experiencing elevated error rates for ChatGPT web and mobile. We are currently investigating.

Wed, Jan 29, 2025, 08:13 PM

Availability metrics are reported at an aggregate level across all tiers, models, and error types. Individual customer availability may vary depending on their subscription tier: PAYG, Scale-Tier, or Reserved Capacity, as well as the specific model and API features in use.