Elevated error rates on DALLE API and Labs
Incident Report for OpenAI
Resolved
This incident has been resolved.
Posted Nov 15, 2023 - 07:15 PST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 15, 2023 - 07:05 PST
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 15, 2023 - 06:53 PST
Update
We are continuing to investigate this issue.
Posted Nov 15, 2023 - 04:46 PST
Investigating
We are currently investigating elevated error rates for DALLE API and Labs generations
Posted Nov 15, 2023 - 04:38 PST
This incident affected: API and Labs.
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Availability metrics are reported at an aggregate level across all tiers, models, and error types. Individual customer availability may vary depending on their subscription tier: PAYG, Scale-Tier, or Reserved Capacity, as well as the specific model and API features in use.