OpenAI

Elevated error rates on DALLE API and Labs
Resolved
Partial outage

This incident has been resolved.

Wed, Nov 15, 2023, 03:15 PM
•
1 year ago
•
Affected components
Labs
Updates

Resolved

This incident has been resolved.

Wed, Nov 15, 2023, 03:15 PM
10m earlier...

Monitoring

A fix has been implemented and we are monitoring the results.

Wed, Nov 15, 2023, 03:05 PM
11m earlier...

Identified

The issue has been identified and a fix is being implemented.

Wed, Nov 15, 2023, 02:53 PM
2h earlier...

Investigating

We are continuing to investigate this issue.

Wed, Nov 15, 2023, 12:46 PM

Investigating

We are currently investigating elevated error rates for DALLE API and Labs generations

Wed, Nov 15, 2023, 12:38 PM
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Availability metrics are reported at an aggregate level across all tiers, models, and error types. Individual customer availability may vary depending on their subscription tier: PAYG, Scale-Tier, or Reserved Capacity, as well as the specific model and API features in use.