Login failures for OpenAI services

Resolved

This incident has been resolved.

Mon, Oct 21, 2024, 01:21 PM

(5 months ago)

Affected components

No components marked as affected

Updates

Resolved

This incident has been resolved.

Mon, Oct 21, 2024, 01:21 PM

Monitoring

Starting from 05:35AM PDT, users may have had difficulty logging in to OpenAI services. Login errors have returned to normal levels but we're continuing to monitor.

Mon, Oct 21, 2024, 01:01 PM(20 minutes earlier)

Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.