Some fine-tuned snapshots are missing sampling permissions after finishing training

Incident Report for OpenAI

Resolved

This incident has been resolved.

Posted Sep 23, 2024 - 22:04 PDT

Monitoring

A fix has been fully deployed and fine-tuned snapshots can be sampled from normally again. Impacted fine-tunes were those created after 3:48pm PT on 9/23.

Posted Sep 23, 2024 - 22:04 PDT

Identified

A fix is being deployed, 404 errors should subside before 9:30pm PT.

Posted Sep 23, 2024 - 21:19 PDT

Update

Issue has been identified and reproduced internally, we are preparing a fix.

Posted Sep 23, 2024 - 20:50 PDT

Update

We are continuing to investigate this issue. It appears to impact some fine-tuned models created after 4:10pm PT today (9/23)

Posted Sep 23, 2024 - 20:39 PDT

Investigating

We are investigating reports that sampling requests to fine-tuned models are returning 404 due to lack of sampling permissions.

Posted Sep 23, 2024 - 20:08 PDT

This incident affected: API.