Between 7:06 AM and 12:12pm PST, users were unable to signup using their username and password. This was an outage caused by a third-party system and the issue is now fully resolved.
Posted Dec 19, 2024 - 12:30 PST
Update
We are currently looking into this issue. As a result, new user signups with a username and password are temporarily unavailable. We will share additional updates as soon as possible.
Posted Dec 19, 2024 - 11:55 PST
Update
We are continuing to investigate this issue. This issue is preventing new users from signing up with a username and password. As a workaround, users can still signup using their Google, Microsoft or Apple Account.
Posted Dec 19, 2024 - 10:07 PST
Update
We are continuing to investigate this issue. This issue is preventing new users from signing up with a username and password.
Posted Dec 19, 2024 - 09:47 PST
Update
This issue also impacts users signing up using a username and password.
Posted Dec 19, 2024 - 08:01 PST
Update
We are continuing to investigate this issue.
Posted Dec 19, 2024 - 07:43 PST
Investigating
We're aware that some users are not receiving verification emails when logging into ChatGPT, leaving them blocked. We're currently investigating.