ChatGPT users having issues with file uploads

Incident Report for OpenAI

Resolved

This incident has been resolved.

Posted Dec 06, 2024 - 22:50 PST

Update

We are continuing to monitor for any further issues.

Posted Dec 06, 2024 - 22:36 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 06, 2024 - 22:35 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 06, 2024 - 22:09 PST

Investigating

We are currently investigating an issue where ChatGPT users are having issues with file uploads. This only affects 4o models.

Posted Dec 06, 2024 - 21:29 PST

This incident affected: ChatGPT.