Elevated errors impacting logins to ChatGPT and the API Platform

Incident Report for OpenAI

Resolved

Between 5:48pm and 6:04pm PT, users experienced elevated error rates when attempting to log into ChatGPT and the API Platform due to an outage from a third-party auth provider. This issue is now resolved.

Posted Aug 20, 2024 - 18:42 PDT

Monitoring

This has been mitigated and logins are operational on both ChatGPT and the API Platform.

Posted Aug 20, 2024 - 18:34 PDT

Identified

We have identified an issue impacting logins to ChatGPT and the API Platform.

Posted Aug 20, 2024 - 18:04 PDT

This incident affected: ChatGPT.