Increased errors across API and ChatGPT

Incident Report for OpenAI

Postmortem

At 11:46 AM PT on Nov 28, some OpenAI services experienced an increased error rate associated with a change to a production database. The issue was identified and at 11:57 AM PT normal operations resumed.

Posted Nov 28, 2023 - 12:05 PST

Resolved

This incident has been resolved.

Posted Nov 28, 2023 - 11:59 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 28, 2023 - 11:57 PST

Investigating

We are currently investigating this issue.

Posted Nov 28, 2023 - 11:49 PST

This incident affected: API and ChatGPT.