Increased errors across API and ChatGPT
Incident Report for OpenAI
Postmortem

At 11:46 AM PT on Nov 28, some OpenAI services experienced an increased error rate associated with a change to a production database. The issue was identified and at 11:57 AM PT normal operations resumed.

Posted Nov 28, 2023 - 12:05 PST
Resolved
This incident has been resolved.
Posted Nov 28, 2023 - 11:59 PST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 28, 2023 - 11:57 PST
Investigating
We are currently investigating this issue.
Posted Nov 28, 2023 - 11:49 PST
This incident affected: API and ChatGPT.
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Availability metrics are reported at an aggregate level across all tiers, models, and error types. Individual customer availability may vary depending on their subscription tier: PAYG, Scale-Tier, or Reserved Capacity, as well as the specific model and API features in use.