Workspace Analytics Unavailable
Incident Report for OpenAI
Resolved
This incident has now been resolved and all customers should be able to access the workspace analytics page. Thank you for your patience.
Posted Nov 05, 2024 - 15:55 PST
Monitoring
We have now implemented a fix to make the workspace analytics page available again. If you are still unable to access that page, you should be able to soon.
Posted Nov 05, 2024 - 15:18 PST
Update
We are continuing to work on the fix for this issue and will provide additional updates as we have them.
Posted Nov 05, 2024 - 13:34 PST
Update
We are continuing to work on the fix for this issue and will provide additional updates as we have them.
Posted Nov 05, 2024 - 11:54 PST
Identified
Starting at 2:30pm PT on Monday, Nov 4th, the workspace analytics page has been unavailable. We have identified the root cause and are currently working on a fix. Thank you for your patience and we apologize for the inconvenience.
Posted Nov 05, 2024 - 10:48 PST
This incident affected: ChatGPT.
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Availability metrics are reported at an aggregate level across all tiers, models, and error types. Individual customer availability may vary depending on their subscription tier: PAYG, Scale-Tier, or Reserved Capacity, as well as the specific model and API features in use.