Users unable to load ChatGPT, Codex and API Platform

Resolved·Partial outage

All impacted services have now fully recovered.

Mon, Apr 20, 2026, 06:48 PM

(1 day ago)

Affected components

Apr 20, 2026, 02:35 PM

04:48 PM

Updates

Resolved

All impacted services have now fully recovered.

Mon, Apr 20, 2026, 06:48 PM

Monitoring

We have applied the mitigation and are monitoring the recovery.

Mon, Apr 20, 2026, 06:17 PM(30 minutes earlier)

Monitoring

We have applied the mitigation and are monitoring the recovery.

Mon, Apr 20, 2026, 05:43 PM(33 minutes earlier)

Monitoring

We have applied the mitigation and are monitoring the recovery.

Mon, Apr 20, 2026, 04:48 PM(55 minutes earlier)

Investigating

We are continuing to investigate the issue for the listed services.

Mon, Apr 20, 2026, 04:03 PM(45 minutes earlier)

Investigating

We are investigating the issue for the listed services. Impacted users are currently unable to access ChatGPT, Codex and API Platform.

Mon, Apr 20, 2026, 03:29 PM(33 minutes earlier)

Investigating

We are continuing to investigate the issue for the listed services.

Mon, Apr 20, 2026, 03:13 PM(16 minutes earlier)

Investigating

We are investigating the issue for the listed services.

Mon, Apr 20, 2026, 02:35 PM(37 minutes earlier)